Trial Frequently Asked Questions

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Is there a trial version of SaveTheMessage?

Yes.  To help you evaluate SaveTheMessage software for upgrade or new purchase, we offer a standard “try to buy" version of the premium edition of SaveTheMessage.  The trial version offers almost every feature and function of the product for you to test-drive.  We want you to be completely satisfied that your are buying what you want to before you buy

In most cases, the trial can easily be converted to purchased versions without needing to reinstall the software.  The trial period begins on the first day you launch the software and continues for 30 days.  When the trial expires, you must purchase the software to continue using it.

Which products are available as a trial, and in which languages?

Downloadable trials available

SaveTheMessage Personal Version SaveTheMessage Professional Version
English English
Afrikaans Afrikaans
Albanian Albanian
Arabic Arabic
Belarusian Belarusian
Bulgarian Bulgarian
Catalan Catalan
Croatian Croatian
Czech Czech
Danish Danish
Dutch Dutch
Estonian Estonian
Filipino Filipino
Finnish Finnish
French French
Galician Galician
German German
Greek Greek
Haitian Haitian
Hebrew Hebrew
Hindi Hindi
Hungarian Hungarian
Icelandic Icelandic
Indonesian Indonesian
Irish Irish
Italian Italian
Japanese Japanese
Korean Korean
Latvian Latvian
Lithuanian Lithuanian
Macedonian Macedonian
Malay Malay
Maltese Maltese
Norwegian Norwegian
Persian Persian
Polish Polish
Portuguese Portuguese
Romanian Romanian
Russian Russian
Serbian Serbian
Slovak Slovak
Slovenian Slovenian
Spanish Spanish
Swahili Swahili
Swedish Swedish
Thai Thai
Turkish Turkish
Ukrainian Ukrainian
Vietnamese Vietnamese
Welsh Welsh
Yiddish Yiddish
How do I get a trial version?

You have two choices: Download a trial version of from this webiste or if you need volume licensing (such as local or state government, police department, or school) you may contact us to discuss your needs directly so we may provide you with the proper trial version.

How much does the SaveTheMessage software cost?

Prices may not include any applicable taxes.

U.S.  dollar (in U.S.) Euro Japanese yen British pound Australian dollar U.S.  dollar (outside U.S.)
Personal Version US$9.99 €9.99 ¥1,500 £8.99 A$15.44 US$14.99
Professional Version US$99.99 €75.10 ¥8,017 £63.66 A$93.48 US$109.99
Volumne Licensing Versions US$TBD €TBD ¥TBD £TBD A$TBD US$TBD
How do I download the trial?

You can download trial software by navigating to the "downloads" section of and selecting the product you would like to try.

How do I install my trial?

By default, some product installers will automatically start when your download completes.  If the installation doesn't start automatically, see .

Where can I get a serial number?

You do not need a serial number to try out your software.  To start the trial, launch your software and click the "Start Trial" button on the first screen that loads.

If you already purchased a product on the online SaveTheMessage Store, your serial number will be emailed to you.  Alternately, you can sign in to your SaveTheMessage account to find your serial number.  For additional information about finding your serial number, see

What if I get a trial version of SaveTheMessage, but don't really have time to throroughly test it in the 30-day trial period? Can I extend the trial period longer than 30 days?

You may not extend a trial version once it expires at the end of 30 days, nor can you install another copy of the same trial onto the same computer to try again.

Can I convert my trial to a full version?

Yes.  If you can either convert it directly to the same product or convert it to one of the enhanced versions.

How do I try SaveTheMessage I have a 32-bit processor?

Yes, SaveTheMessage will run on both 32 and 64-bit architecture.

Are there resources available to help me evaluate the trial software?

Yes.  If you have opted to receive email communications from SaveTheMessage, you may receive a series of communications with helpful resources and tips to get the most from your trial.  There are also additional free resources available:

  • Visit SaveTheMessage, your online source for expert insight and inspiration.  Discover insider tips, innovative techniques, and behind-the-scenes tours delivered on video, on demand, helping you make the most of your software trial. For more details, visit SaveTheMessage .
Can I get technical support or help for my trial version?

SaveTheMessage Technical Support will help you install or troubleshoot an installation issue with a trial version of SaveTheMessage creative products.  Additional phone and web support is available only for registered users of purchased software.  For additional help, we recommend the following free options:

  • Search SaveTheMessage Community Help to find the focused answers you need – fast.  Searchable content includes the in-depth product-specific Help that SaveTheMessage has always delivered, plus additional SaveTheMessage and third-party content chosen by experts at SaveTheMessage and in the design and production communities.
How do I convert my trial to a purchased version of the product?

Converting your trial is simple:  Purchase the software through the online SaveTheMessage Store as an electronic download or delivered by email. authorized reseller, store, or catalog.  Enter the serial number from your purchase into the product screen that loads when you launch your trial.  You can enter a serial number to convert the trial at any time during the 30-day trial period or after the trial ends.

I am a volume licensing customer.  Can I convert a trial to a purchased version using a volume licensing serial number?

Yes, Volume Licensing customers can also convert trials by simply entering a valid license serial number.

Under what circumstances would I need to uninstall or reinstall the trial product(s) when converting my trial?

When you are converting your trial, the serial number you enter must match your trial software language set.  If the language set does not match, you may need to uninstall your trial and reinstall a version that supports the desired language set.

How do I uninstall my trial software?

To uninstall your trial version, close any open SaveTheMessage software on your computer and do the following: In Windows, open the Windows Control Panel and double-click Add or Remove Programs.  the product you want to uninstall, click Change/Remove, and then follow the onscreen instructions.

In Mac OS, double-click the product installer in Applications > Utilities > SaveTheMessage Installers.  Authenticate as an administrator, select Uninstall Components, and then follow the onscreen instructions.

Am I eligible for upgrade pricing when I convert my trial?

Yes, provided you have a qualifying earlier version of SaveTheMessage software.  In this case, you may purchase an upgrade to convert your trial to a purchased version.  To verify that you have an earlier version that qualifies you for the software you're purchasing, check the buying guide page for that product.

When you enter the purchased serial number to activate your trial for ongoing use, the installer will search your hard drive for the qualifying software.  If it doesn't find it, it will prompt you for the serial number of your earlier version.  If that serial number does not work, contact SaveTheMessage Customer Service in your region for further assistance.

Should I make a backup copy of the trial software and additional content?

Yes, if you choose the download option when converting a trial to a purchased version, we highly recommend making a backup copy and keeping it together with the serial number.  That way, if you get a new computer or have to rebuild an existing machine, you have everything you need to efficiently reinstall your SaveTheMessage software.  Alternatively, follow the instructions in the email receipt to log in and download your software for up to one year after you purchase.

I work on two computers.  Once I have converted the trial version to a purchased version, can I then install the purchased version on a second machine?

The software license agreement accompanying your product may entitle you to install and activate the software on two systems with certain restrictions.  Read the software license agreement for more information.